US Operational Solution
How well you manage your agency is reflected in your quality of care and your bottom line. Are you satisfied with your reflection?
As a successful home or community care agency professional, you know that the key to outstanding service and profitability is organization. The management of employees, schedules, records, reporting, and labor agreements requires a sophisticated tool that allows you to focus on the high level issues, secure in the knowledge that the details are perfectly ordered and executed.
Designed by home and community care professionals just like you, Procura is easy to use and flexible enough to meet the needs of any home or community care agency. Reflecting your agency’s workflow it improves communication while reducing errors, overtime, and costs.
Key features
- Seamlessly integrated scheduling for Home Support, Hospice, Case Management and Cluster Care
- Workforce management with the right caregiver automatically matched to each and every patient
- Reduce costs with mileage tracking and expense management as well as overtime and over-service warnings
- Route and prioritize tasks with built-in alerts and workflow
- Provide employees with secure, 24/7 online access to information
- Manage and track employee licensing and performance, compliancy requirements, and labor agreements
- Manage and market to referral sources with a built in contact manager
- View critical information with a library of pre-built reports and agency-created custom reports
Fill visits quickly, accurately and consistently
Based on your assignment of work rules – availability, qualifications and skills – Procura automatically identifies and ranks the most suitable employees to fill each visit to simplify, speed up and automate the scheduling of field staff.
Powerful scheduling and resource management tool
Drag-and-drop scheduling, automatic schedule pattern generation and one click rebooking, hold, cancel or delete allows you to schedule and reassign visits effortlessly and accurately.
Real-time employee overtime and patient over-service alerts prevent costly overbooking errors, improves service and minimizes the risk of providing care without proper authorization.
Manage shift-based scheduling – cluster, clinic or facility-based
Procura’s group scheduling solution offers an at a glance view of schedules for defined groups of employees and patients. Easily manage staff shifts, client requirements and reassignments as well as budgets and workloads.
Reduce costs
Optimize mileage costs and reduce time on the road with integrated route planning that is incorporated into resource planning. Track mileage, expenses and attendance with telephony and smartphone solutions to eliminate time sheets and ensure data accuracy.
Improve communications
Allow employees manage their own information through a secure, web-based portal that allows them to check their upcoming schedules, respond to offers of work, change their availability and view pertinent patient information.
Automated, electronic communication with field staff around new offers of work and schedule changes take your coordinators off the phone and onto more complex tasks like urgent booking requests and complicated service plans.
Drive daily processes
Agency-defined workflow automation and escalating alerts eliminate unnecessary delays and ensure accountability by prioritizing tasks based on your agency’s needs.
Meet your human resource needs
A robust human resource and case management functionality makes Procura the ideal solution for your HR management needs. Recording and tracking employee demographics, licenses and competencies, labor rules, pay tables and availability data critical to comprehensive workforce management has finally been made easy.
Accurate, timely and relevant reports
Meet even the most rigorous reporting standards associated with your Medicare, Medicaid and Private Duty lines of business with accurate, timely, and relevant reports. The Procura solution empowers you to generate a broad variety of reports from statistics on care provided to revenue recognition to patient and service profiling at the click of a button.
Respond to the needs of management, your funding sources or RFP’s with custom, ad-hoc reports.
Ready to see your quality of care and profitability reflect your excellence in operational management? Contact us now to find out how Procura can make that happen.
