Canadian Operational Solution

You’ve got a lot on your plate. Imagine if you could decrease errors and costs, while improving communication and productivity, all with one piece of software.  You might just find that all of a sudden, your plate had room for some of the sweeter things in life.

Easy to use and flexible enough to handle your unique administrative needs, Procura is all you need to reduce costs and introduce time savings in your administrative processes.

Designed by home and community care professionals just like you, it’s hard to believe that something so easy to use could be sophisticated and powerful enough to decrease overtime and travel costs, simultaneously soothing both staffing and financial headaches.

Key features

Fill visits quickly, accurately and consistently

Based on your assignment of work rules – availability, qualifications and skills – Procura automatically identifies and ranks the most suitable employees to fill each visit to simplify, speed up and automate the scheduling of field staff.

Powerful scheduling and resource management tool

Drag-and-drop scheduling, automatic schedule pattern generation and one click rebooking, hold, cancel or delete allows you to schedule and reassign visits effortlessly and accurately.

Real-time employee overtime and patient over-service alerts prevent costly overbooking errors, improves service and minimizes the risk of providing care without proper authorization.

Manage shift-based scheduling – cluster, clinic or facility-based

Procura’s group scheduling solution offers an at a glance view of schedules for defined groups of employees and patients. Easily manage staff shifts, client requirements and reassignments as well as budgets and workloads.

Reduce costs

Optimize mileage costs and reduce time on the road with integrated route planning that is incorporated into resource planning. Track mileage, expenses and attendance with telephony and smartphone solutions to eliminate time sheets and ensure data accuracy.

Improve communications

Allow employees manage their own information through a secure, web-based portal that allows them to check their upcoming schedules, respond to offers of work, change their availability and view pertinent patient information.

Automated, electronic communication with field staff around new offers of work and schedule changes take your coordinators off the phone and onto more complex tasks like urgent booking requests and complicated service plans.

Drive daily processes

Organization-defined workflow automation and escalating alerts eliminate unnecessary delays and ensure accountability by prioritizing tasks based on your organization’s needs.

Automate communication with your CCAC

Manage your CHRIS offers and referrals electronically by pulling them, on demand, into an easy-to-use inbox-style workspace in Procura. Automating the process drives FTE savings, reduces overtime costs and eliminates costly manual intervention. While automating provider reports between the CCAC’s and your organization, improves coordination and overall turnaround time.

Meet your human resource needs

A robust human resource and case management functionality makes Procura the ideal solution for your HR management needs. Recording and tracking employee demographics, licenses and competencies, labor rules, pay tables and availability data critical to comprehensive workforce management has finally been made easy.

Accurate, timely and relevant reports

Whether it’s your own organizational reporting standards or those of your regional health authority, the demands on administrative time to complete such reports can be immense. Procura's suite of standard reports helps you reclaim your time while the ability to customize your reports ensures that you have the specific information you need to manage your organization to success.


Ready to see your quality of care and profitability reflect your excellence in operational management? Contact us now to find out how Procura can make that happen.

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